Cancellation & Return Policy

Delivery

As this product have a short shelf life and to ensure freshness, all products are prepared on receiving your order. Delivery is through local couriers. Although we try to keep the courier charges as low as possible, Deliver charges will apply. Delivery is between 1-7 days after your order. Weekend delivery is subject to courier term of service.  Currently we are only delivering to Mumbai. We plan to add more locations soon.

 

Cancellation

Order once placed can be cancelled within 1 days of placing the order. As we prepare the ladoos on receiving your order, it would be difficult to cancel the order. If the order is cancelled before a day of placing the order, the amount will be refunded to your account depending on the mode of payment and the bank rules and regulations. Minor administrative charges may be deducted.  Please mail ladoo@gajamatol.com to cancel the order.  Please specify details like order number, name and date of order.

 

Return Policy

We pride our self on the quality of our product. We will try not to give you any reason to complaint so that you will be forced to return the product. But for any reason you do feel the need to return the product, drop us a mail or contact us with the details and reason for Return. We will contact you to discuss the same.